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Frequently Asked Questions

Answers to your questions regarding shopping, creating, selling, printing, and much more! We're constantly adding to our FAQ so check back for updates!
FAQs

Send Us Some Mail

Imagekind
2044 NW Pettygrove St.
Portland, OR 97209

For Returns

Imagekind Returns
2044 NW Pettygrove St.
Portland, OR 97209

Contact Us Directly

In an effort to provide timely and relevant support to our customers, we now require all customer service requests to be initiated via email. Please email us with your issue, feedback, or billing question along with your account information and/or order number and one of our customer service representatives will respond in a timely manner.

Like many online customer support services, Imagekind has to utilize filters to keep tons of junk mail out of our inbox. If you have not received a response within 2 days, please email your concern again. Our filters may have grabbed you by mistake!
Email: fastest response care@imagekind.com
Hours: Monday - Friday, 9:00am - 4:00pm PST

Can I pay by phone?

For your security. we aren't able to accept payment over the phone For assistance in completing a purchase, email care@imagekind.com and a customer service representative will be in touch within 1 business day.





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